Welcome to Dawg House — where creativity, canine charm, and a dash of chaos meet.
These Terms & Conditions (“Terms”) set out the rules for using our website https://dawgghouse.bigcartel.com and purchasing our products.
By visiting our site or making a purchase, you’re agreeing to follow these Terms — so give them a sniff before you dig in.
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1. Who We Are
Dawg House is a creative brand inspired by dogs, art, and good times.
We offer original content, digital downloads, events, and products (both human and dog-friendly).
If you have any questions, bark at us via email at us [email protected]
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2. Using Our Site
You’re welcome to roam the Dawg House as long as you:
• Use it for lawful purposes only
• Don’t copy, steal, or repost our content without permission
• Don’t try to hack, damage, or interfere with the website
• Respect our brand, community, and all the good pups involved
We reserve the right to block or ban users who don’t play nicely.
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3. Products, Orders & Payments
All our items — whether digital, physical, or just plain adorable — are subject to availability.
We do our best to show accurate prices and descriptions, but if something’s mislabelled, we may correct or cancel an order before processing.
Payments
All payments are handled securely through PayPal.
We don’t store or have access to your card details.
Shipping & Delivery
We pack every order with love (and metaphorical paw prints).
Orders are usually dispatched within 5 working days.
Delivery times vary by location and postal service.
Returns & Refunds
If something arrives damaged or isn’t what you expected, contact us within 7 days.
We’ll happily sort it out — refunds, replacements, or store credit, depending on the situation.
Please note:
• Custom or digital downloads can’t be refunded unless faulty
• Returned items must be unused and in their original packaging
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4. Intellectual Property
Everything on this site — text, artwork, images, branding, and designs — belongs to Dawg House, unless otherwise stated.
No borrowing, reposting, or remixing our creations without our written permission.
If you’d like to collaborate or license something, just drop us a message — we love creative partnerships.
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5. User-Generated Content
If you share photos, tag us, or enter features like Dog of the Month or quizzes, you grant Dawg House a non-exclusive, royalty-free license to repost, share, or feature your content (with credit, of course).
We won’t sell or misuse your content — it’s all about celebrating your dawg’s moment in the spotlight.
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6. Health, Safety & Responsibility
We’re here for fun, creativity, and community — but we’re not vets or dog trainers.
Any pet-related advice, recipes, or products we share should be used responsibly and at your own discretion.
Always check with a vet if your pup has specific needs or allergies.
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7. Limitation of Liability
We’re all human (and a little dog, at heart).
Dawg House isn’t liable for any indirect, incidental, or consequential damages arising from using our site or products.
Basically — we promise to do our best, but can’t be held responsible for things beyond our control (like postal delays or chewed packaging).
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8. Privacy
Your privacy matters more than a treat stash.
We collect only what’s needed to process orders and improve your experience.
We never sell or share your information without permission.
Full details are in our [Privacy Policy].
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9. Changes to These Terms
Sometimes, we update our policies (like learning a new trick).
Changes will take effect once posted on this page — by continuing to use our site, you accept the latest version.
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10. Contact Us
Questions, concerns, or just want to say hi?
📍Bristol, United Kingdom
We’ll get back to you faster than a greyhound chasing a tennis ball.
🦴 In Short:
Be kind. Play fair. Respect the pack.
Welcome to the Dawg House — where tails wag, creativity flows, and everyone’s part of the crew.